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Frequently Asked Questions
What is the mWell Ring made of?
External surface: Titanium
Inner surface: Non-allergenic, non-metallic seamless, medical-grade, BPA-free inner surface.
How do I clean my mWell Ring?
Clean the infrared LED sensors (the three small bumps) located on the interior of your mWell Ring once a week.
Wipe them down with a clean piece of cloth or rinse with a small amount of mild dish soap and water.
How do I protect my ring?
Avoid wearing your ring in hot tubs, saunas, ice baths, and cryotherapy tanks, as this may lead to battery damage.
Wear your mWell Ring on your non-dominant hand to reduce contact with various surfaces.
Avoid wearing other rings alongside your mWell Ring.
Consider removing your mWell Ring when handling objects made of metal, ceramics, or stone.
Is the mWell Ring water resistant?
Yes. You can swim or dive with your mWell Ring up to 330 feet (100m).
We don’t recommend using your mWell Ring while scuba diving for over 12 hours.
Make sure to rinse your ring with tap or fresh water after using it in seawater.
How long will my mWell Ring battery last?
Up to 7 days
How will I remove my stuck mWell Ring?
Use cold water and gentle soap to wet your finger, then slowly twist the ring to remove it.
In cases of emergency or discomfort, seek immediate medical attention.
Important Notes
Please note that the mWell Ring is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Treat the information and guidance as informational purposes only.
You should always consult a physician if you have any questions regarding a medical condition.
Warranty Information
Items covered under the 7-day replacement warranty:
Items NOT covered under the 7-day replacement warranty:
Misuse of the device:
Wrong size and wrong color.
Lost or stolen ring.